Reference

indosatoto Privacy Policy For Your Account

Our Privacy Policy explains how indosatoto handles the account details and wallet records you create when you use DANA, OVO, GoPay or QRIS.

Account recordsWallet detailsCookie choicesPrivacy requests
indosatoto indosatoto Privacy Policy For Your Account
PRIVACY CONTACT

Where To Ask About Your Privacy Policy

A clear contact path helps when you need to question a record, correct an account detail or ask why a cookie appears in your browser.

Account privacy Use the account support route to ask which personal details are connected to your…
Wallet records For a DANA, OVO, GoPay or QRIS record, provide the payment reference and date…
Policy changes Ask through the same support path if you want to correct, update or question…
DATA CARE

How We Protect Account And Cookie Records

Privacy work is part of the account path, not a separate promise hidden from you. We separate login, payment and activity records so a support answer can use the relevant reference without…

Collection

We collect account, phone verification, device and transaction details when they are needed to open access, confirm a payment status or investigate a security event.

Cookie control

Cookies can preserve login state, remember a basic preference or help us identify an interrupted session. You can remove or restrict them in your browser settings.

Account security

We use login records, device signals and phone verification checks to spot unusual access. Never share your password, wallet PIN or one-time security code with anyone.

Record retention

We keep records for as long as needed for account operation, payment reconciliation, security checks or a legal request. When a record is no longer needed, our handling follows the applicable rule.

Correction requests

You can ask us to correct inaccurate contact or account details through the connected support route. Include the affected field and a safe way to confirm your identity.

Policy access

This Privacy Policy remains available from the policy area so you can check how data linked to QRIS, wallet status, cookies and account activity is handled.

Privacy Policy Questions About Your Account

These answers address the privacy searches we hear most often before account opening or after a payment check. If your situation is different, use the account support route and include only the details needed to identify the request.

It covers account details, phone verification, device and cookie records, payment references, support requests and activity needed to operate access. It also explains retention, security checks and how to request a correction.

Phone verification links an account request to a contact method and helps us protect access from unusual attempts. We record its status and may use it when confirming a privacy or account request.

Yes. It explains which operational details may accompany DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, such as a reference, date, amount and payment result.

Yes. Send a correction request through the account support route, identify the field that needs changing and provide a safe account detail for verification. We will explain the next step.

Cookies may keep a session active, remember a display choice or help identify an interrupted login. You can restrict or remove them through your browser, though some account functions may then need another login.

We retain records only for account operation, payment reconciliation, security checks, support handling or a legal need. The applicable retention period can vary by record type and local requirements.

Use the support path connected to your account and state whether you need access, correction or an explanation. Do not include your password, wallet PIN or one-time security code.